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    FAQ'S

 

   

Q. If I place my order before 1pm, will I receive it the following day?

A. Yes, if orders are placed before 2pm then they will be sent the same day via Startrack Couriers, if the order is placed on a Friday then they will be delivered on the Monday?

Q. How much does postage cost?

A. The cost of postage is dependant on weight and location. Please ask for costings of other postal areas.

  2KG 10KG 20KG 20-30KG
Newcastle $11.90 $13.60 $15.70 $28.55
Central Coast $13.30 $15.80 $18.85 $33.10
New England $13.75 $17.95 $23.20 $38.55
North Coast $13.75 $17.95 $23.20 $38.55
South Coast $13.75 $17.95 $23.20 $38.55
Gloucester $13.75 $17.95 $23.20 $38.55
Victoria $15.75 $21.10 $27.80 $45.55
Brisbane $15.75 $21.10 $27.80 $45.55
Canberra $13.70 $17.65 $22.50 $37.65

Q. I am starting a new salon in the area, can I obtain an account from Perfetto Hair Supplies

A. Perfetto only gives 30 day accounts to established salons who also have an ABN number, under certain circumstances a salon may pay for products for a set period of time to obtain a credit rating then move onto having an approved account.

Q. Does Perfetto have reps in my area?

A. Perfetto Hair Supplies has reps in many areas, if you would like a rep to visit on a regular basis then please contact our office.

Q. Does Perfetto have educators?

A. Yes, if you are a Framesi user then you will be given access to our education team.

Q. What are Perfetto's opening hours?

A. Perfetto Hair Supplies are open 8am to 4pm Monday-Friday, we are sometimes open longer during the day but please call first to avoid disappointment.